If the goods you purchase are fragile items (such as glass, ceramics, toys, etc., including but not limited to the above products), according to the current logistics company's regulations on the transportation of fragile goods, the goods are complete before shipment, but the goods are sent. Damage occurred during the delivery process and was determined to be fragile by the logistics, and the resulting losses are at your own risk. You can choose our company's reinforcement service. If the reinforcement service is selected, the company will compensate you according to the claim rules.