Common Problem

2019

What is the difference between prepaid and paid?

First, the prepaid price is cheaper than the paid price, and the second prepaid package is automatically placed in the priority service queue. For the bulk of the air cargo, it is temporarily not supported.

2019

07-23

Can all goods in China be transshipped?

When you transfer some special items, you need to negotiate with the customer service. If you transfer special items to the warehouse, our customer service staff will contact you within

2019

07-23

How do I send instructions for liquids, pastes, foods, DVDs, and pharmaceuticals?

Medicines can only be transported using sensitive goods. Sensitive goods channel, please contact customer service

2019

07-22

Can I change the order after it has been submitted?

When you submit your inbound order, you may accidentally fill in the wrong goods and other information, please don't worry. If your shipment is still in transit, click on “Edit” and select the correct information and submit it.

2019

07-22

When shipping multiple items from different merchants, can the shipping cost be paid at one time?

When filling in the transfer order, the user can choose the box service. After all the parcels are in the warehouse, click to confirm the box. The warehouse staff will carry out the box service for you.

What is the difference between prepaid and paid?

Can all goods in China be transshipped?

How do I send instructions for liquids, pastes, foods, DVDs, and pharmaceuticals?

Can I change the order after it has been submitted?

When shipping multiple items from different merchants, can the shipping cost be paid at one time?

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